| home | rooms & suites | facilities | location | reservations |
 |
 |
words from guests
These are the words from our guests who have had nothing less than an enjoyable and comfortable stay with us. We value our customer's privacy and if you would like us to remove your name below, send us an e-mail at .
We decided to book in to this as it is in the heart of the city. We are very pleased and happy with the way your employees received us. They are very courteous and polite to us. We have been to different hotels from different countries and we recommend this hotel in Negros Occidental. You must be proud of all your employees.
-Peter and Conchita Gaillard
We were really surprised by the quality of service we got from your hotel. We’ve been through various hotels in Europe and even in Manila but NONE could equal what you’ve given us. Congratulations!
-Michel Marc
I've stayed in different hotels from Luzon, Visayas and Mindanao and one thing I can commend on The Sylvia Manor is the comfort I've felt during my stay. I felt as if I'm sleeping in my own room. The employees are very accomodatiing and approachable. They really projected what Bacolod was and is still known for as being the City of Smiles.
-Catherine Joy Hermosa
The best hotel I have stayed in the Philippines. Excellent value for money, by far the friendliest staff.
-David Thompson
The service at The Sylvia Manor is 5 star without a doubt. Since my first stay I have not considered another hotel. It's been my pleasure to stay here, looking forward to my next visit and would highly recommend this hotel to anyone I know staying in Bacolod.
-Steven Schaier
I've been in so many hotels in the Visayas / Mindanao areas but this is the ONLY hotel where I experienced comfort. I love the room, the nice smell of white linens, lighting and cleanliness as well. The staffs are very nice and very accomodating.
-Joanna Al Mukhaini
Our 3-day stay here was pleasant and hassle-free. The rooms were nice and clean. Your eomployees were courteous and friendly. They maintain high levels of cleanliness, courtesy and exemplary customer-guest service that should be recognized and generously rewarded by the management.
-Steven and Anelie Tumanda
The greatest asset in the hotel is the staff! ... The main reason I stay here is the courtesy and friendliness.
-Robert Hughes
We had a wonderful stay. We find the people here hospitable, courteous and very helpful. The place is clean and cozy. We felt treated very well. Our stay in Bacolod was truly memorable.
-Mao Perez
We are extremely impressed of the cleanliness of the hotel, appreciative of the courteousness and friendliness of the entire staff and the location is conveniently located to everything. I will definitely recommend this hotel.
-Justo Cadiz
To the management thanks for the services provided. We are so satisfied with everything. The security guards makes me feel a VIP guest. ... Staying here in Bacolod City is really fun and the experience staying here at The Sylvia Manor adds to that happy experience. Everything is unforgettable.
-Albert Glen Cruz
The staff of the hotel is fantastic. They are the primary reason why I choose to stay.
-Darryl Prater
I'm deeply impressed with the facilities, amenities & service of The Sylvia Manor. TSM is the direct opposite to Bayview Park Hotel, Roxas Blvd in Manila where I stayed before coming to Bacolod. If I should come back to Bacolod in the future, "I Shall Return" (quoting MacArthur) to The Sylvia Manor. Everything is so well organized.
-Steven Kiong
Highly recommended. All staff are perfectly assigned. This is really a beautiful hotel.
-Rodney Becus
My stay here was great. I'd want to secure a corporate account for our company here so all employees who'd sent to Bacolod would experience a wonderful stay like I had. Service here is great.
-Kathy Po
Your hotel delivered more than I expected. Service was excellent and I am very impressed at the cleanliness of the room and amenities. All your employees are not only polite and friendly but truly helpful and hospitable.
-Maria Kattner
You have very prompt & courteous personnel. For the cost and discount, it was worth our stay. The ambiance is simple but elegant. Very clean and hygenic. We will recommend your hotel to our friends and in the future (in case we will come back to Bacolod) we will book and stay in your hotel. Thank you so much for an EXCELLENT accomodation & service.
-Geoge and Yolanda Uy
I have stayed in many hotels all over the Philippines but none compares to the comfort, safety, location and most of all the service and food at Sylvia Manor. Truly, it was an awesome stay, it feels you want to stay longer. I believe, excellence in service is a core value at Sylvia Manor!
-Maria Elena Alpuerto
I am impressed by how warm your hotel staff were. I felt immediately at home the moment I stepped into your van from the airport until I left. Your staff has the sense of urgency to attend to my needs. Keep it up! Thank you for a very enjoyable stay.
-Ferdi Yu
Have your owns words to say about your stay here at The Sylvia Manor? Please e-mail us at . We would be happy to add what you have to say to this page.